True Fortune Casino
True Fortune starts selling the second you land on the page with a look that promises a VIP experience. A casino needs to look good and give you that Vegas feeling, but is good looks enough to save a casino? True Fortune hopes it is because it could use some work.
Stone Cold Stunner
It isn’t uncommon for an online casino to have a theme, but this one has a whole ambiance. The first thing you’ll notice when you land is how subdued the look is. The background is primarily black with accents of a bluish green that almost looks like someone iced the iconic color of Tiffany & Co. These features together give this casino a luxurious ambiance, even if that is not the look they are necessarily going for.
As is common with most online casinos, there is a scrolling banner at the top of the homepage. However, instead of the whole image scrolling, the words are scrolled over a fixed background image, which, again, gives it a luxurious appearance. Below that is a fixed banner that lets you jump to your favorite game genre and even sort games by developer. Right beneath that fixed banner is a banner that rotates out the most popular games, recent winners, and what they won. You will find some of the most popular games and navigation links as you continue down.
Poor Promotions
Unfortunatley, this casino is severely lacking regarding promotions, and all the ambiance in the world won’t fix that. First, they have the standard welcome bonus, which awards you 200% of your first deposit up to 2000 euros. Not only is this a rather bland welcome bonus, but there is only one, while other casinos often have three or four welcome bonuses. You may, however, choose to forgo that welcome bonus for a 100% cashback insurance policy for table games if you choose that route. These are the only two promotions True Fortune is currently running, but the silver lining is that promotions can always be added, and they have one more way for you to get some free credits.
True Fortune runs a loyalty reward program where you can earn comp points for every wager you make. Players get one comp point for every euro wagered, and when they reach 100,000 comp points, they are rewarded with $100 free euros. The only restriction is to make at least one deposit after signing up for the loyalty program.
Lacking Style and Substance
You will notice two things about their game selection, and neither is particularly flattering. The first is that the game selection doesn’t match the theme, which is common in most casinos; otherwise, you would have fewer games. The problem is that most online casino games, especially slots, have a very cartoonish aesthetic to them, which is such a stark contrast to the theme of this site that it makes them stand out like a sore thumb. That contrast isn’t as bad when you get to the table and live games.
The other bummer about this site is its general lack of games. True Fortune does have a respectable number of slot games, but not the most you will find at an online casino. What is truly disappointing is that this is the kind of site you would want to come to for that Vegas ambiance, but they have a limited selection of table games and even fewer live games. Their lack of games is disappointing, but the silver lining is that they can always add more games if enough users give them feedback.
It’s Not All Bad
While this casino is a bit disappointing, it isn’t all bad. One of its stand-out features is 24/7 live support, which you can access right from the home screen. This is a massive benefit because when you have an issue requiring support, the last thing you want is to search all over for support only to find that you have to send off an email and wait for a response.
They also do a commendable job with their banking platform, allowing credit card deposits and a few alternative deposit methods. One interesting note is that while True Fortune does accept Bitcoin, it doesn’t push it like many other online casinos. They strive to make the cashout process as streamlined as possible, and there are steps you can take to ensure a speedy withdrawal every time.
The Potential Is There
This casino feels like too much time was spent on the aesthetics, and not enough attention was paid to the meat and potatoes. The good news is that there is potential for this casino to get better. It has a sharp look, excellent backend support, and is easy to navigate. Unfortunately, part of the reason it is easy to navigate is because there isn’t a large stable of games from which to choose. Given some time to evolve, this casino still has the potential to be something special.